Frequently Asked Questions
Everything you need to know about shopping with Bestic.
What is the standard shipping timeframe for Bestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
Bestic accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, Bestic ships exclusively to customers within the United States and Canada. We are working on expanding our international shipping options in the near future.
What should I do if I receive a damaged item?
Please contact our customer support team within 48 hours of delivery. Provide your order number and a photo of the damage, and we will arrange a replacement or refund immediately.